Authorized Service Partner

Trusted device care,
backed by expert technicians.

Unicom Care is one of Indonesia's largest multi-brand authorized service partners. From sales to repair to warranty claims — we keep your devices running.

15+
Years of experience
50+
Service centers
100%
Genuine parts
Unicom Care
Unicom Care
Unicom Care
Why Unicom Care

Service you can rely on, end to end

From the moment you book until the device is back in your hands — every step is transparent, tracked, and handled by certified technicians.

Authorized Partner

Manufacturer-authorized for warranty claims and repairs across multiple major brands.

Certified Technicians

Trained, certified engineers who handle your device with the right tools and procedures.

Online Tracking

Check your repair status anytime through our online system — no calls required.

Nationwide Network

Service centers across Indonesia — find the one nearest to you on our network map.

Our Services

What we do for your devices

Comprehensive after-sales care covering everything from in-warranty claims to corporate device fleets.

Repair & After-Sales

Warranty claims, repairs, and technical consultation with full transparency.

Genuine Spare Parts

Repairs done only with manufacturer-approved spare parts to preserve quality.

Corporate Solutions

Fleet handling, SLA-backed support, and scheduled maintenance for enterprises.

How It Works

Four simple steps to a fixed device

Booking, diagnosis, repair, and pickup — designed to be quick and transparent.

1
Book Online

Pick a nearby service center and a convenient time slot in minutes.

2
Diagnosis

Technicians inspect your device and share a clear cost estimate.

3
Repair

Work is carried out using genuine parts and approved procedures.

4
Pickup

Get notified when your device is ready to collect — track it online.

Ready to get your device back in shape?

Book a repair online, find your nearest branch, or track an existing repair.